"They saw some of the prices of the Symbols and the Intermecs of the world, and they started choking"
James Potter, VP of client services at EnfoTrust, discussing Home Depot's wireless deployments
An excellent article describing a complex wireless deployment at Home Depot. Home Depot needed a way to manage the activities of diverse sales representatives who manage merchandizing within their stores:
The world's largest home improvement retailer used to be a victim of its own merchandisers—not under siege exactly, but certainly out of control.
Home Depot U.S.A. Inc. sells thousands of products from hundreds of manufacturers in more than 1,900 stores across the country. The problem was that by 2001, there were 342 service organizations responsible for placing their wares into Home Depot stores. They were not held accountable for their merchandising techniques or whether they interfered with one another.
An absolute requirement for Home Depot and the software developer: devices that were affordable for 3rd party partner organizations doing the actual mobile work.
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